Before deleting your PhonePe account let us know something about PhonePe. As we all know, it is a mobile payment app. By using this you can transfer money via UPI, recharge your phone numbers, pay utility bills, etc.
PhonePe works on the basis of the UPI system which stands for Unified Payment Interface. The UPI system provides security for all our PhonePe transactions.
Nowadays many people are thinking about deleting their PhonePe account but they have a lot of doubts about how to delete their PhonePe account permanently.
Most of us believe in a myth that uninstalling the PhonePe app from our phone is the way for deleting our PhonePe account, but it is not. Because by uninstalling the PhonePe app from our phone, our PhonePe account is not going to be deleted.
So here we are going to acquire complete knowledge about how to delete a PhonePe account permanently.
Some Major Reasons for Deleting PhonePe Account
Foremost reason is if we wanted to change PhonePe mobile number, or if we have more than one PhonePe account.
Another important reason for deleting our PhonePe account is, if we are not happy with PhonePe.
Apart from the above, there are many other causes for our inconvenience with PhonePe. It may be due to more pending transactions, loss of money due to delay of transactions, or poor cashbacks or rewards on PhonePe.
Background Check Before Deleting Your PhonePe Account
Before deleting our PhonePe account we should check the following aspects in our PhonePe account .
- Ensure that all pending refunds are received or not.
- Ensure that you receive support and have closed all issues related to cancelled orders and bookings.
- Use all the reward coupons you’ve received. Because unused rewards will expire by deleting the PhonePe account.
- Use your Wallet balance for payments, or withdraw the balance, if applicable.
- Unlink all your bank accounts.
If you are not sure how to unlink your bank account, here’s how to do it,
How to Unlink Your Bank Account on PhonePe
Step 1: Open PhonePe application. Make sure that you are logged in to your account or not.
Step 2: Click on the My Money icon. Then you can see Payment methods, tap on it.
Step 3: Now click on Bank Accounts. Then you can see the Delete Box, tap on that and click on the Notice bar.
Step 4: Now click on the Unlink option. Thereby we can unlink or delete our Bank account.
Before unlinking a bank account we should withdraw all the PhonePe wallet money. We should also delete all our saved card details. Here are the steps to delete our card details from PhonePe.
Step 1: Open the PhonePe app on your phone.
Step 2: Tap on My Money on the home screen, and then tap on Debit or Credit Cards depending on which card you wish to remove.
Step 3: Now select the saved card you want to Unlink.
Step 4: Finally, tap on the Unlink Card.
These are the important aspects to check before deleting your PhonePe account. Now let’s discuss in detail about deleting our PhonePe account permanently.
Steps to Delete Your PhonePe Account Permanently
There are a few simple steps to delete your PhonePe account permanently. Before starting the deleting process make sure that you have an uninterrupted internet access. Now then,
Step 1: Open PhonePe application.
Step 2: Click on the Question mark icon.
Step 3: Click on My Account and KYC. Then you can see three options like My Profile, Account related issues and KYC.
Step 4: Now click on Account related issues. Then you can see another three options like Changing my PhonePe mobile number, Delete my PhonePe account and Blocking/Unblocking my account.
Step 5: Click on Deleting my PhonePe Account. Then you can see two options like, How do I Delete my PhonePe account and Will my transaction history be deleted if I delete my PhonePe account.
Step 6: Click on How do I Delete my PhonePe account.
Step 7: Now Click on learn more about closing your PhonePe wallet.
Step 8: Click on Close Wallet. Then you can see options like Change mobile number, Withdraw wallet balance, Unhappy with service and Other.
Step 9: Click on Other.
Step 10: Now click on Confirm & Deactivate.
Step 11: Then go to the Home page and Log out from your account.
After two days the PhonePe team will automatically deactivate your account. Then you will receive an Email or SMS from PhonePe that your PhonePe account has been deleted successfully.
This is the best way with simple steps to delete your PhonePe account permanently. I hope this article helps you to delete your PhonePe account simply and safely.
You can also check our post on Deleting Your Groww Account.