CIT Bank App Keeps Saying ‘Unable to Process Your Request’? Here’s the Fix                                    

CIT Bank provides online banking services that customers can use through its website and mobile application. But currently, many users have started getting an error that is, “We are unable to process your request at this time. Please try later!” This issue is there on both the website and the app, and currently, users face difficulty in doing transactions or accessing their bank account, which makes it very frustrating.

If you are also facing this error, don’t worry, it can be fixed easily, and below we have also provided some common errors. There are multiple possible reasons for this problem, and most of them can be fixed. In this article, we will let you know how to fix out this error whenever this happens without you.

What Does the CIT Bank Error Mean and Why Does It Happen?

Whenever you will get this message on your phone screen, it simply means that the bank could not complete the request that you tried to make. This could be something like logging into your account, transferring money, or opening a new account. It is a common issue that can occur for different reasons, and below are the most common reasons that occur during error:

  • Technical Issues: Sometimes the CIT Bank website or mobile app may face technical errors that block certain actions.
  • Cache Problem: Old or corrupted cached files stored on your device can also lead to this problem.
  • Slow or Unstable Internet Connection: If your network is slow or unstable, your request might not reach the bank’s servers properly.
  • Server Downtime: Sometimes, bank servers were also down to make updates, repairs, or for maintenance, which can also cause errors.
  • Incorrect Login Details: Whenever you enter the incorrect username or password, you can also get this error. But when you enter wrong details multiple times, your account will get locked due to security reasons.
  • Account Issue: Sometimes issues might happen only on a specific account.

How to Fix the ‘We are Unable to Process Your Request’ Error in the CIT Bank App

1. Check Your Internet Connection: First, make sure your internet is working properly. Test it by opening other apps like YouTube or Facebook. If you are using public Wi-Fi, the CIT Bank app may not connect because public Wi-Fi is not secure, as it is accessible by multiple users, which might breach the security. So it is suggested that you always open an app or website with your mobile data or a private Wi-Fi network for banking.

2. Wait and Try Again Later: Sometimes the error occurs due to a temporary issue in the app. In this case, wait for a few minutes and then try again later. These small issues are usually fixed in a few minutes or hours. If still facing then, it is suggested that you force-close the app and restart your phone before opening it again.

3. Clear App or Browser Cache: Old or corrupted cache files can stop the app or browser from opening app smoothly. You need to remove the cache, they try again. Follow these steps to fix out:

  • On Android (CIT Bank App):
    Open Settings, then Apps, after that click on All Apps, now select CIT Bank, click on Storage, and click on Clear Cache.

  • On Chrome Browser (PC/Laptop):
    Open Chrome, then Press CTRL + SHIFT + DELETE. After that, select the time range, browsing history, cookies, and cached images, and click on Click on Delete Data.

4. Offload the CIT Bank App (iPhone Users): iPhones don’t have a direct cache clear option, but you can “offload” the app to remove old data. To do this, you need to go to Settings, then iPhone Storage, select CIT Bank, click on Offload App, confirm, and Reinstall the app.

5. Check Your Login Details: If you keep typing the wrong username or password, you may see this error. Double check your login details before entering them. Remember, repeated wrong attempts may temporarily lock your account.

6. See if CIT Bank Servers Are Down: Sometimes the issue is not on your device but with the bank’s servers. Check CIT Bank’s official website or social media accounts like Twitter/X or Facebook for updates about server maintenance. If servers are down, you can only wait until they are active again.

7. Update the CIT Bank App: Using an old version of the app may cause bugs. Go to the Google Play Store (for Android) or Apple App Store (for iPhone/iPad) and update the app to the latest version.

8. Contact CIT Bank Customer Support: If none of the above methods work, the problem might be account-related. In that case, reach out to CIT Bank’s support team for help. They can check the issue and guide you further. Contact Number: 855-462-2652

Conclusion

If you get any of the errors, it means that the banking system was not able to process your request due to either technical issues, internet problems, or login mistakes. The good news is that most of these causes can be fixed with simple steps.