After completing its limited preview phase, the highly anticipated new Google Home app was officially rolled out to all users in May. However, a recent glitch has caused the app to randomly vanish for certain individuals.
Several reports from Reddit and Google’s forums highlight that a growing number of users have experienced their Google Home app reverting back to its previous design. This problem appears to be tied to the recent 3.2 release, which was made available for both Android and iOS platforms last week.
In some instances, users have discovered that clearing the app’s data temporarily brings back the new user interface (UI). Unfortunately, the new design swiftly reverts back to the previous version shortly afterward. It’s important to note that many users who encountered this problem had participated in the Public Preview program, which granted them early access to the new Home app.
According to reports, some users have resolved the issue by opting out of the Public Preview program. Withdrawing from the program does not have any immediate drawbacks, as even the new Script Editor does not require Preview Program access, at least for the web version.
The reversion to the original Home app after experiencing the upgraded version is undoubtedly disappointing, especially considering the improved usability and additional features of the new design. This setback may be particularly frustrating for Nest Cam owners, as they miss out on the significant enhancements brought by the upgraded app for Google’s latest smart home cameras.
Although Google has not provided an official comment on the situation, it is reasonable to expect that this is a temporary issue that will be resolved as the new design settles in. Users can anticipate a fix to be implemented within a few days. In the meantime, affected individuals are encouraged to provide feedback and report their experiences to assist Google in effectively addressing the issue.
Conclusion
The unexpected disappearance of the new Google Home appfor certain users has presented a temporary setback. Resolving the issue involves withdrawing from the Public Preview program. As Google works towards resolving this glitch, users are advised to remain patient and provide feedback to facilitate the prompt resolution of the issue.